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Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
Job Responsibility:
Receive, unload, and process deliveries
Verify and track received inventory and complete inventory reports and logs
Work with suppliers to resolve discrepancies between invoices and actual received merchandise
Conduct inventory audits to determine inventory levels and needs
Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots
Refuse acceptance of damaged, unacceptable, or incorrect items
Adhere to food safety and handling policies and procedures across all food-related areas
Monitor PAR levels for all food items to ensure proper levels
Complete and maintain required departmental paperwork
Operate forklift/pallet jack
Maintain and organize all received pallets until product is “broken down”, removed and/or stored
Assist management in training, counseling, and motivating employees
assign and ensure work tasks are completed correctly and on time
serve as a departmental role model or mentor
Ensure adherence to quality expectations and standards
identify, recommend, develop, and implement new ways to increase organizational quality
Report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
Follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Read and visually verify information in a variety of formats (e.g., small print)
Visually inspect tools, equipment, or machines (e.g., to identify defects)
Enter and locate work-related information using computers and/or point of sale systems
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Move through narrow, confined, or elevated spaces
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested by Supervisors