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Adidas Logo Adidas · Sales

Store Trainer

Italy, Noventa di Piave · Job Posted January 25, 2026
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Job Description

To drive consistency in the delivery and implementation of Retail learning programs that enable a premium consumer experience, support operational excellence and helps adidas meet or exceed our business and people objectives.

Job Responsibility

  • Role-model service standards and salesfloor leadership skills
  • Provide feedback on observed service behaviors of all team members
  • Drive daily Team Huddles and Team Captain role on the salesfloor
  • Champion consumer NPS and membership initiatives
  • Conduct consumer NPS call-backs
  • Drive product knowledge transfer to selling behaviors
  • Support adoption of consumer facing tools
  • Create monthly training calendar with store leadership and local Training team
  • Plan and coordinate all learning activities for new and existing team members
  • Go-to person in store for adidas retail digital learning platforms
  • Guide and support Store Leadership Team on creating and completing learning plans
  • Organize and ensure availability of relevant training materials
  • Support participant journey in expert and specialists certification programs
  • Support learning needs related to campaign launches and events
  • Facilitate in-person and virtual training sessions
  • Co-lead implementation of adidas consumer Service Model (CEI) with Store Leadership
  • Deliver service and selling skills training
  • Deliver evergreen and seasonal product learning in relevant categories
  • Deliver new employee Onboarding program
  • Engage with the learners throughout their digital learning journey

Requirements

  • At least 2 years of experience in the retail industry, ideally in sports/fashion/footwear, with a demonstrated training background and an exposure to building and developing sales teams
  • Experience as a sales coach, a training specialist, or a similar position in the retail industry
  • Result orientation and excellent knowledge of retail KPI analysis
  • Remarkable coaching skills
  • Excellent oral and written communication skills
  • Ability to effectively deploy training programs to small groups or to a large audience during training workshops
  • Strong organizational and time management skills
  • Vous parlez Français couramment (C1 level or above in French)
  • English (B2 level or above)

What we offer

  • Competitive compensation & rewards (bonuses, referral program, etc.)
  • Free uniform sets twice a year
  • Discount on adidas products online and in all own stores
  • Competitive ticket restaurants
  • Insurance Policies injuries
  • Learning portal (i.e. EF - English)
  • Employees Assistance Program (services for supporting work-life balance, mental health, coaching...)
  • Supportive team that accompanies you all the way in the company and inspires you to win new challenges
  • Career without borders: the opportunity to grow in retail, office, and distribution center
  • Development opportunities: free trainings in the product, service, processes, and personal effectiveness programs
  • Modern environment with the highest retail standards and best technologies
  • Embracing culture of diversity, equity, and inclusion. Innovations to establish a new era of sport in balance with nature
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