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Store Team Lead

Crocs

Location:
Malaysia , Kuala Lumpur

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Sales Team Lead you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners.

Job Responsibility:

Deliver outstanding service to our consumers using our C.H.A.R.M. service model
proactively contribute to creating an enjoyable team environment
coordinate, delegate, prioritize and meet store deadlines
learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
lead by example and collaborate with Store Management to improve personal key performance indicators
adhere to Crocs, Inc. Asset Protection policies and procedures

Requirements:

2 – 3 years of total retail experience
previous store leadership role preferred
demonstrated leadership abilities
proven communication skills (written and verbal)
desire to succeed in a high growth, fast-paced retail environment
flexibility in work schedule, including availability for nights, weekends, holidays and extended hours
regular attendance being essential

Additional Information:

Job Posted:
January 18, 2026

Work Type:

On-site work

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