Store Systems QA Analyst

• Perform testing of system fixes, enhancements, and new functionality to ensure issues are resolved and new functionality is working as designed
• Perform new release regression testing to ensure all aspects of applications, including interfaces, are working correctly
• Responsible for designing, implementing and maintaining functional tests, processes, and strategies
• Ensure test results are documented, evaluated, and disseminated
• collaborate on troubleshooting issues
• Communicate and report on the status of the release test activities to respective stakeholders
• Write clear, concise and comprehensive test plans and test results
• Manage competing deadlines in an agile development environment
• Provide testing support post-Production of releases
• Provide first and second level assistance for store system issues
• Provide back-up coverage for Help Desk as needed

• Bachelor’s degree in Business, Computer Science or Information Systems or equivalent combination of education and experience
• One to three years of QA Analyst experience
• Strong written and oral communication skills
• Understanding of software development lifecycle, particularly as it relates to the QA function
• Basic familiarity with SQL or querying relational databases to support troubleshooting activities
• Knowledge of defect management processes and experience with technical task management software like JIRA
• Hybrid schedule with predictable onsite attendance required three or more days per week to perform essential functions involving interactive behaviors with co-workers and managers, operation or manipulation of equipment and/or materials located only on site, and direct interaction with internal and/or external customers

Previous experience as a QA Analyst or Engineer supporting retail technology development is a plus