Store Support Specialist

The Store Support Specialist is a critical role in ensuring that stores are effectively managing their P&L’s and executing on all key business initiatives, processes and policies. Ultimately, the Store Support Specialist is a key resource for both our Company Owned Store Managers and Market Directors of Stores., in driving store efficiency. This role completes store administration and analytical tasks and work collaboratively across the business to identify and address root causes; to make life easier for our store teams. This role will measure and report on operational compliance to key business requirements to an array of audiences, including senior field leaders. The Store Support Specialist is dedicated to, assisting NAPA Auto Parts team members and personnel by providing support, guidance, solving issues, and ensuring a positive employee experience. They utilize their knowledge and skills to troubleshoot problems, while partnering extensively with internal and external departments.