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Store Supervisor

United States, San Antonio Employment contract · Job Posted April 23, 2026
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Job Description

Join the #HamFam! After more than 65 years, The Honey Baked Ham Company continues to be a successful, family-owned business, serving customers at our 425+ retail locations across the United States. We're the home of The World's Best Ham™ and the secret to our success isn't a secret at all--it's our people. We're a high performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve and we're looking for a Store Supervisor to join our team! This is a full time, benefits eligible role that supports all aspects of store operations and ensures customers receive excellent service and quality. We have a casual environment AND we offer better work/life balance, too. Our stores are open Monday through Saturday from 9:30 AM to 6:30 PM - and we're closed on Sundays. Bring your restaurant, retail or hotel customer service experience to HoneyBaked and grow your career!

Job Responsibility

  • Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager
  • Assist in hiring and training of all associates and ensure expectations for each position are met
  • Assist Manager in the implementation of development plans for staff
  • Be able to effectively work and train all positions in both the front and back of the house
  • Perform various administrative functions i.e. banking and scheduling meeting
  • Coach associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations
  • Execute store opening/closing procedures and daily/weekly reports
  • Manage/monitor labor and adjust the store staffing based on the demands of the business
  • Monitor production and sales efficiencies including wait times, yields and product quality
  • Ensure proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons
  • Ensure proper use of equipment
  • Monitor stocking and clean up duties
  • Ensure FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys
  • Handle complaints with 100% Customer satisfaction according to Company policy
  • Participate in catering and gifting sales and fulfillment in all B2B and Catering processes
  • Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up

Requirements

  • High school diploma or equivalent
  • Basic computer skills including Microsoft Word, Excel and Outlook
  • 2 years of restaurant or service industry experience desirable
  • Prior supervisory experience recommended
  • Good understanding of a production facility operations - equivalent to 1-2 years work experience
  • Valid driver's license and reliable transportation to assist with catering orders/deliveries

Nice to have

  • 2 years of restaurant or service industry experience
  • Prior supervisory experience

What we offer

  • Competitive pay
  • Fun and casual environment
  • Flexible hours
  • Opportunity to grow your career with a premier brand
  • medical insurance
  • dental insurance
  • vision insurance
  • life insurance
  • long term disability coverage
  • short-term disability coverage
  • paid time off
  • 401(k)
  • annual bonus opportunities
  • tuition assistance program
  • Employee Assistance Program
  • associate discounts on products
  • Better work/life balance
  • matched 401(k)

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