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Store Supervisor (Jewellery)

Malaysia, Kuala Lumpur 4000.00 - 6000.00 RM / Month · Job Posted June 29, 2026
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Job Description

We are currently working with a renowned luxury jewellery brand to appoint a Store Supervisor who will be responsible to lead, and coach their retail team toward achieving sales targets and premium service standards

Job Responsibility

  • Supervise and motivate the retail team daily to deliver excellent customer service and achieve sales targets.
  • Assist with daily branch operations, including cash handling, inventory management, and opening/closing procedures.
  • Execute floor-level promotional activities and visual merchandising to boost branch performance.
  • Handle customer inquiries and complaints professionally, escalating complex issues to the Store Manager.
  • Maintain showroom standards daily to reflect and uphold the brand’s premium image.
  • Ensure team compliance with company policies, standard operating procedures (SOPs), and floor discipline.

Requirements

  • Minimum 3–5 years of experience in retail, preferably in jewelry or luxury goods.
  • Previous management or supervisory experience is a plus.
  • Jewelry certification (e.g. GIA, gemology) is a bonus but not mandatory.

Nice to have

  • Previous management or supervisory experience
  • Jewelry certification (e.g. GIA, gemology)

What we offer

  • Attractive salary and employee benefits.
  • Career growth opportunity (locally/ overseas)

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