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Store Service Manager

magnet.co.uk Logo

Magnet

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Location:
United Kingdom , Isle-of-Wight

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Category:

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Contract Type:
Not provided

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Salary:

30000.00 - 34000.00 GBP / Year

Job Description:

With more than 100 years’ experience behind us, joining Magnet means joining one of the UK’s biggest and best known kitchen brands and is part of the wider Nobia group. At Magnet, we’re not just designing kitchens; we’re building connections. This role is integral to our journey. You will be based in one of our Magnet showrooms, working closely as part of a fast paced, sales driven and motivated team. You will be an asset to the team, helping to drive sales, meet targets and collaborate on exciting projects. From the initial conversations in our showroom right through to installation and after care (home visits), we strive to create a welcoming environment to ensure consistent deliver high standards of customer service throughout.

Job Responsibility:

  • Support driving process, looking at cost efficiencies and applying an ethos of accuracy and compliance
  • Assist the team by been involved in any change initiatives, ongoing projects, coaching and supporting both new and existing colleagues, regarding training and development throughout the customer journey
  • Work closely with all our customers, delivering amazing customer service and dealing with any of the issues they might have effectively
  • Help to drive sales, meet targets and collaborate on exciting projects

Requirements:

  • Customer service and a personable manner
  • The ability to demonstrate great leadership skills in order to manage and develop the team to their full potential
  • Sales motivated and confident working towards targets
  • Experience with building great working relationships across teams
  • Being proactive around the market trends and competitors
  • Flexibility around working hours
  • A full driving license

Nice to have:

  • Have a strong passion for reaching sales targets
  • Have a creative mindset and a willingness and desire to learn
  • Feel motivated working in a dynamic, fast-paced environment
  • Have an open-minded personality and enjoy thinking outside of the box
What we offer:
  • A competitive salary and commission package
  • Personal development plan, access to tools and platforms
  • A generous discount on our kitchen products
  • Holiday Purchase Scheme, with the ability to buy up to 5 days additional annual leave
  • Attractive Pension Scheme
  • Virtual GP access
  • Discounts with various retailers
  • Cycle to work Scheme

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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