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Store Sales Supervisor

Total Wine & More

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Location:
United States , Newport News

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Category:
Sales

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Contract Type:
Not provided

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Salary:

19.08 - 26.71 USD / Hour
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Job Description:

As a supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers.

Job Responsibility:

  • Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs)
  • Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
  • Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills
  • Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
  • Maintain store safety and cleanliness standards across the store
  • Perform other duties as assigned

Requirements:

  • High School Diploma or equivalent preferred
  • 1-3 years of experience
  • 1+ year of proven experience in a supervisory role within a retail setting
  • Strong interpersonal skills and a team player mindset
  • Experience resolving customer issues and coaching peers
  • Familiarity with the point-of-sale systems and inventory management software
  • Ability to work a flexible schedule as business requires, including evenings and weekends
  • Must be 21 years of age or older
  • Walk, bend down repeatedly, and be on feet for 8-10 hours a day
  • Climb ladders and lift 50 lbs. overhead and repeatedly
  • May be exposed to various outdoor weather conditions throughout the workday
What we offer:
  • paid time off
  • generous store discounts
  • comprehensive health care plans including medical, prescription, dental and vision
  • 401k
  • college tuition assistance

Additional Information:

Job Posted:
March 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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