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What does it mean to be a Store Manager in our stores? Being at the heart of your community, you will truly be tuned into the needs of your customers and members, interacting in a warm and friendly manner demonstrating what our Co-operative difference means and bringing our values to life to deliver exceptional service every day. You'll be excited in bringing the best out in all your colleagues, recognising their unique contributions and strengths. Leading your team by example of your hard work and engaging communication, you will develop, empower and motivate them to achieve amazing things together. Your presence and pride in your store will show through your leadership in the running of the store operation, going above and beyond to improve on performance and standards whilst ensuring the safety and security of your colleagues and customers. Using your judgement, drive and influence, you will engage your wider operational team with your passion for Food Retail and apply your knowledge and awareness into actions which not only support your store, but the success of the wider Society.
Job Responsibility:
Being at the heart of your community and tuned into customer needs
Interacting in a warm and friendly manner demonstrating Co-operative difference
Bringing values to life to deliver exceptional service every day
Bringing the best out in all colleagues, recognising their unique contributions and strengths
Leading team by example of hard work and engaging communication
Developing, empowering and motivating team to achieve amazing things together
Showing presence and pride in store through leadership in running store operation
Going above and beyond to improve on performance and standards
Ensuring safety and security of colleagues and customers
Using judgement, drive and influence to engage wider operational team
Applying knowledge and awareness into actions which support store and wider Society
Requirements:
Belief in engagement and empowerment of team
Growth mindset
Strives to learn and is naturally curious of change for the better
Personally accountable for seeking ways to improve customer and community experiences
Relishes opportunity to talk with customers and communities
What we offer:
Fantastic colleague discount
Reward and discounts across Retail and Funeral businesses
Retail discounts hub offering access to hundreds of exclusive retail discounts, savings on days out and holiday discounts
Colleague Dividend
Colleague recognition
Personalised learning and development with easy access to wide range of training programmes
Paid time for volunteering (three days per year)
Enhanced family friendly policies
Annual health check kit and virtual GP
Colleague assistance programme
Healthcare Cashplan
Company sick pay
Life Assurance
Give as you earn charity support
iTrent Financial Wellbeing (Wagestream)
The Money Co-op financial support
Salary Sacrifice schemes: Electric Vehicle scheme, Share Incentive Plan (SIP), Cycle to Work scheme