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Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.
Job Responsibility:
Establish and implement regular action plans in cooperation with Retail Manager, to develop sales for each product category and clientele (both local and tourist)
Be aware of local trading environment and its impact on sales. Act as a brand ambassador to strengthen relationship with VIP clientele
Ensure adequate client and prospect databases
Support and manage omni-channel activities (in store pick-up, etc.) ensuring the full compliance with corporate standard and guidelines
Meet inventory accuracy, review merchandise assortment on a regular basis. Plan and act to optimize stock level and stock mix to reflect sales, buying trends and customer demands
Execute all procedures and processes defined by the company
Comply with stock protection and maintain loss reduction standards
Achieve financial objectives proposing action plans and be able to adapt quickly and efficiently to any situation
Hire passionate people and coach the growth and development of the team in providing excellent and specialized customer service to transform each client experience into dreamlike moments
Develop meaningful and loyal client relationships through personal connections and CRM initiatives as well as to ensure the application of OTB standards (Selling Ceremony, Visual guidelines, Grooming standards, procedures etc.)
Keep momentum going towards long-term strategy despite short-term pressures while developing strategic plans to achieve long-term store and organizational goals
Analyzes CRM data, proposes in-store CRM activities using the data, propose and implements the activities to win new customers and retain existing customers
Networks with department stores, shopping areas and neighborhood stores to exchange information
Establishes and maintains a safety management system of the store facility, stocks, equipment
Respond properly in the event of disasters (earthquakes, fires, typhoons, thefts ..)
Plans and implements sales objectives on a daily and monthly basis
Evaluates staff performance and provides them with feedback and coaching
Streamlines the workflow and creates staff shifts
Ensures stores are properly cleaned and maintained (windows, furniture, lighting, etc.)
Analyzes and reports on sales, competitors, regional and market trends and other variables
Sets up and maintains effective VMD based on the VMD guidelines
Requirements:
Bachelor degree or above
Previous Store Management experience
Experience from a luxury brand and English knowledge is a must
Strong leadership skills to inspire, motivate and build respectful working relationships
Self-motivated, able to work autonomously and results driven
Excellent communication, interpersonal, coaching and feedback skills
Passion for the Brand
Digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites