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The Store Manager is responsible for the sales, profitability, appearance, and overall operations of the store. The position objectives are to show consistent sales growth, ensure store exemplifies the proper O’Reilly image, operates as a profit center, and follows policies and procedures to ensure the store is operating as economically and efficiently as possible.
Job Responsibility:
Responsible for the sales, profitability, appearance, and overall operations of the store
Maximize sales by directing team members in a manner that provides customers with prompt, courteous, and professional service
Solicit orders, sell company products, and represent the company in accordance with company policies
Maintain customer base, increase sales volume at assigned accounts, review customer needs to gain market share, solicit stocking-type business as well as daily needs and equipment sales
Communicate with and coordinate sales call efforts with the Territory Sales Manager
Supervise work performed by all store team members and work jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under their supervision
Utilize Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period
Review team member timecards for clocking accuracy and correct all missed punches daily
Ensure all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales and safety
Work with the Sales and Pricing Departments (with assistance of district manager) in establishing pricing levels for professional customers
Maximize gross profit on outside purchases
Monitor non-competitive price overrides and price matches to ensure policy compliance, overall profitability, and eliminate discounting abuse
Ensure the store is organized and operating according to all company policies and procedures
Ensure any new information received from the company is communicated to all team members as necessary
Implement all planogram changes and merchandising plans as outlined
Provide the Inventory Control Department with accurate and timely stock adjustment recaps
Accurately handle all daily store accounting functions to ensure maximum store, corporate and distribution center efficiency. This includes sales reports, bank deposits, cash drawers, processing checks, etc
Monitor all charge accounts, promptly taking care of any past due situations and communicating regularly with the Territory Sales Manager and credit department on status of problem accounts
Monitor all susceptible areas and implement loss prevention procedures accordingly. Areas may include billing, cash refund, credit and stock transfer procedures, core and warranty procedures, key control/safe combination/alarm codes, and shoplifting prevention
Ensure store vehicles are clean, well-maintained, and daily/monthly inspections are being completed properly
Report property/building needs using the Maintenance and Repair System (MARS) or to District Manager
Attend the Annual Managers' Conference
Requirements:
Sales Specialist Training
Assistant Manager Certification
Manager Development Program module
Strong verbal and written communication skills
Must be well organized with the ability to prioritize effectively and manage time efficiently
Knowledge of automotive parts, equipment, and systems
Nice to have:
Fluency in multiple languages (Spanish is highly desired)
Certified Parts Professional Certification
ASE certification
What we offer:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One