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As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.
Job Responsibility:
Cultivate a customer-focused environment that consistently delivers exceptional customer experiences
Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections
Use technology to provide customers with a seamless omnichannel shopping experience
Hire and build an effective store team through training, coaching, and talent development
Create an inclusive store environment for associates where everyone feels welcome and engaged
Develop a strong operational dynamic within the team to achieve store goals
Promote in-store community events and philanthropic partnerships
Use tools and reporting to oversee store profitability, effective budgeting, and payroll
Analyze reporting to develop short and long-term retail plans
Manage the day-to-day operations of the store, including opening and closing
Requirements:
2+ years retail Store Manager or service industry experience (preferred)
Brings a hospitality mindset when engaging with customers and associates
Strong people management skills and an ability to develop talent
Effective leadership, interpersonal, and communication skills
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to develop strategies and create action plans to drive results
Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
What we offer:
Medical, dental, and vision insurance
401(k) plan
Paid time off & holidays
Opportunities for monthly bonuses
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships