Store Manager

• Partner with the store management team to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability
• Identify opportunities and collaborate with others in order to grow the business or improve performance
• Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner
• Ensure “door to floor” best practices, visual merchandising directives and standards for sales floor and back room are being executed
• continually review standards to ensure clear and consistent execution
• Communicate regularly with the buying team to ensure the correct stock levels and demographically correct stock is available
• Analyze store level reports and creating action plans to improve results
• Communicate with staff daily on individual sales goals, and other key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve goals
• Manage the manpower planning, identification, recruitment, interviewing, hiring and orientation processes
• Provide training and coaching for Employees (daily, weekly and monthly) and ensure that it is appropriately documented
• Lead weekly management meetings and other staff meetings
• participate in and contribute to regional meetings
• Make commitments and decisions on available information even under stressful and changing conditions
• Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance
• Coordinate appropriate action plans while considering consequences and budget decisions
• Convey clear ideas and goals, manage the implementation of those ideas and manage measurable and achievable results
• Create energy and excitement around shared goals and values

• Extensive experience in connecting to consumers in a brand retailer
• Previous retail operations, budgeting, planning and sales experience
• Previous people management experience
• Act with purpose to resolve conflict and unproductive disagreements
• Effective communicator with the ability to cultivate belonging
• Collaborate to win and recognize and celebrate the contributions and achievements of others
• Courageous in giving feedback that promotes positive behavioral change
• Adapt fast and work with pace
• Energetic and inspire trust showing a clear presence on the shop floor

Competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support associates both at home and at work