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Join Vision Express in Romford Roneo as a store manager and take the next step in your optical retail career. This is a small, well‑established Tesco store with two optometrists and four experienced retail optical assistants, making it a great opportunity for someone stepping into, or developing within, store management. We’re looking for a reliable, people‑focused leader with a positive, honest approach — someone who builds strong customer relationships, brings energy to the role, and consistently delivers excellent service and NPS growth.
Job Responsibility:
Leading, motivating and developing your team
Driving customer satisfaction, loyalty and NPS
Managing daily operations, performance and resource planning
Upholding Vision Express standards and brand values
Building long‑term relationships with customers and colleagues
Requirements:
Strong customer focus and passion for service
Confidence leading a small, established retail team
Positive energy, reliability and emotional intelligence
A hands‑on leadership style with good problem‑solving skills
Ability to improve performance and drive results
Nice to have:
Experience in optical retail or store management
What we offer:
Free eyewear up to £550 annually (immediate eligibility)
Bonus up to £8,280 on‑target / £16,560 stretch, based on performance
Family & friends discounts plus free eye tests
33 days annual leave, with buy/sell options
Employee Assistance Programme
Opportunities to support the OneSight EssilorLuxottica Foundation