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Vivienne Westwood is looking for an experienced and motivating Store Manager to lead our Nottingham boutique on a full‑time basis. In this role, you’ll help drive the store’s success, support and develop a great team, and ensure our customers enjoy a standout luxury experience that reflects the spirit of our brand.
Job Responsibility:
Store keyholder – opening and closing the store
Preparing daily, weekly and monthly reports regarding store performance
Cashing up the till and other banking duties
Providing excellent customer service
Being point of contact for any staff of customer issues
Resolving customer complaints in a timely manner
Processing product deliveries and movements on RetailPro
Participating in annual stock takes as well as carrying out line checks throughout the year
Processing mail orders, stock transfers, stock deliveries
Merchandising the shop floor
Supervising and motivating staff
Coaching and training staff
Supporting Store Manager in daily operations as well as any ad hoc duties
Addressing staff performance issues with company policies and procedures
Execute disciplinary actions when necessary
Event management – Marketing and Promotions
Maintain high standards of visual merchandising
Brand representation
Policy and Procedure Compliance
Requirements:
Computer Literacy – (SAP/Prism/Krunch)
Disciplinary Action experience
Inventory Management
Visual Merchandising
What we offer:
Commission
Uniform allowance
Staff discounts
Training
Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
Cycle to work scheme
Generous annual leave allowance
Pension Scheme
Perkbox membership: access to a wide range of perks, discounts, and wellness resources
Opportunity to develop new skills and progress in your career
Opportunity to work for a company that cares and believes in its people and the environment