Store Manager Jobs

M&S Opticians

Location:
United Kingdom, Culverhouse Cross

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As an M&S Opticians Manager, you will be responsible for driving sales performance, building customer awareness, and growing the business while ensuring an exceptional customer experience. Your leadership will be key in managing a high-performing team, including clinical professionals, and fostering a culture of excellence. With a strong understanding of sales delivery and business growth, you will take ownership of the store’s success, utilising your commercial awareness and strategic thinking to maximise performance.

Job Responsibility:

Lead, onboard, and develop team members to reach their full potential
Lead the promotion of M&S Opticians throughout the store to drive customer engagement
Maintain high sales performance while ensuring excellent customer service
Manage resources effectively to maximise sales and conversions
Build strong working relationships with the clinical professionals in store to optimise their contribution to sales and service
Work towards achieving Key Performance Indicators (KPIs) and sales targets
Implement company policies, procedures, and systems efficiently
Identify and implement strategies for business growth and customer retention
Ensure compliance with data protection, safeguarding, and company policies

Requirements:

Proven experience in people management within an optical retail setting
Strong leadership and team development skills
Ability to drive performance and achieve business goals
Excellent problem-solving and critical-thinking abilities
Strong technical and commercial awareness

Additional Information:

Job Posted:
December 10, 2025

Work Type:

On-site work

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Store Manager