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Store Manager

Ernest Jones

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Location:
United Kingdom, Portsmouth

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Our Store Managers are inspirational role models who aspire to continuously improve! As Store Manager here at H. Samuel in Portsmouth you’ll be responsible for achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You’ll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You’ll also oversee the planning and organisation of operational activities within the store. We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style!

Job Responsibility:

  • Achieving the store’s targets through promoting the sales culture instore
  • Building and inspiring a strong customer-first team
  • Ensuring compliance with company policies and procedures
  • Role modelling selling skills, coaching and inspiring your team through great leadership
  • Adopting a proactive approach to sales management
  • Consistent compliance with company instructions, policies and processes
  • Control of costs, payroll, shrinkage and expenses for the store
  • Oversee the planning and organisation of operational activities within the store

Requirements:

  • An excellent track record of successfully achieving KPI's
  • Experience of holding accountability for managing the commercial performance of a store
  • Experience of leading store teams
  • Experience of target-setting and interpreting business data
  • An ability to inspire, coach and develop your team to maximise potential and performance
  • Proven track record of role modelling and consistently delivering amazing customer experiences
  • Clear passion for our products and ability to put yourself in our customers shoes
  • A competitive spirit
  • Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards
What we offer:
  • Competitive salary including sales incentives
  • Generous discount of up to 30% off our fabulous products from day one
  • An annual enhanced discount to celebrate the day you joined our team
  • Retirement Savings plans which offer flexibility in the way you save for the future
  • Immediate Life Assurance from day one
  • A minimum of 33 days holiday per year
  • Recognised qualifications, study support and structured career progression
  • Health and Wellbeing Scheme
  • Financial Wellbeing scheme
  • Give As You Earn scheme – An easy way to support causes close to your heart
  • Real Rewards - exclusive discounts on groceries, travel and leisure

Additional Information:

Job Posted:
December 08, 2025

Expiration:
December 17, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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