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Store Manager

https://www.circlek.com Logo

Circle K

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Location:
United States of America, Benton

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The job entails managing store operations, recruiting and training employees, ensuring excellent customer service, managing financials, and maintaining a professional site image. Additional responsibilities include fostering relationships with suppliers and promoting safety awareness.

Job Responsibility:

  • Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service
  • develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized, and well kept based on Company standards
  • maintain a professional and supportive image among subordinates and supervisor
  • schedule employees within Company guidelines to maximize customer service and maintain site image
  • implement non-discriminatory related management skills while hiring, training, counseling, motivating, and separating employees
  • develop positive and professional relationships with all suppliers
  • promote excellent service and resolve customer complaints in a timely, professional manner
  • promote and ensure a safe, positive public image within the neighboring community
  • prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance-based feedback
  • train all employees ensuring that customer service, site image, and marketing execution meet Company standards
  • train all employees on safety procedures and promote safety awareness
  • develop ways and means to ensure that all employees receive proper communication in a timely manner
  • establish periodic ongoing communication meetings with all site employees and the Market Manager
  • evaluate and develop specific action plans to address the needs of the site to reach the desired objectives
  • organize and maintain all site files and manuals
  • manage and supervise store employees to ensure that all required and requested reports are completed accurately and timely
  • manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed, and priced correctly
  • ensure that all required employment-related posters and signs are accessible to all employees
  • analyze daily sales and expense information and take appropriate action to maximize sales and net profits
  • budget and forecast P&L lines, as well as understand and manage merchandise margins
  • safeguard and account for all money received and disbursed
  • perform all other financial analysis necessary to maximize sales and net profits.

Requirements:

  • High School diploma or GED preferred
  • experience in retail sales preferred
  • experience to perform the essential duties, responsibilities and working in the conditions described in the offer
  • ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description
  • ability to supervise and manage the functions listed in the CSR and ASM job description
  • ability to use computer or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
  • a valid driver’s license and adequate transportation to/from bank and corporate management meetings
  • ability to communicate (orally and in writing) in English.
What we offer:
  • Equal Opportunity Employer
  • compliance with the Americans with Disabilities Act (ADA) and all state/local disability laws
  • reasonable accommodation under ADA terms.

Additional Information:

Job Posted:
June 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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