Store Manager

As the Store Manager, you will be the driving force behind our store's success, leading a high-performing, engaged team while delivering an exceptional customer experience. Here's what your day-to-day will look like: Leadership & Team Building: Recruit, develop, and inspire a team of passionate Brand Ambassadors. Foster a culture of accountability, inclusivity, and high performance. Coach and guide individuals to reach their full potential. Commercial Performance: Own store KPIs, including sales, conversion, average transaction value (ATV), and profitability. Analyse trading performance and take proactive actions to drive results. Ensure the strong execution of visual merchandising and product launches. Consumer Experience: Deliver a best-in-class retail experience rooted in product expertise. Lead by example-set the standard for service and storytelling. Ensure the team confidently communicates the technical benefits of our products. Brand & Community Engagement: Position the store as a hub for the local outdoor community. Build strong relationships with local groups, universities, and partners. Drive events and activation's that bring the brand to life. Operational Excellence: Oversee all store operations, including stock management, compliance, and processes. Ensure a safe, efficient, and well-organised retail environment.