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IKEA’s Planning & Order Point in Dundee is on the lookout for a Store Manager ready to take full command of the unit—an accomplished, commercially driven leader with the confidence, vision and business acumen to inspire a high‑performing team, elevate results and steer the entire operation with clarity, authenticity and accountability. Leading Dundee’s Planning & Order Point means bringing at least five years’ proven experience in leading teams, driving sales goals and managing budgets, all while setting the standard for ethical, compliant and safe operations across risk, environment, property and facilities. You optimise staffing to balance cost efficiency with exceptional service, and you inspire a customer‑first culture where co‑workers build genuine emotional connections that strengthen trust in the IKEA brand. Working closely with the main store, you keep the Planning & Order Point locally relevant through smart range presentation and clear communication. You analyse sales performance to create focused action plans that elevate results, and you grow your people—developing skills, recognising contributions and building strong succession so the team thrives with you.
Job Responsibility
Ensuring that the store works ethically and in compliance with internal regulations and external laws in relation to risk, safety and security, environment, property, facilities and safety
Monitoring and analysing staff costs ensuring the unit has the right staffing levels used in the most cost-efficient way, meeting staff cost budgets, managing the effective use of staffing resource continuously evaluating and improving this
Promote a positive customer experience in the Planning & Order point by ensuring co-workers work to build trust and emotional connections between the customer and the brand
You work with the main store to ensure the Planning & Order Point is locally relevant, using appropriate range presentation and communication
Analyse the sales performance of the Planning & Order Point and use any findings to create action plans to improve
Supporting your co-workers in becoming skilled and knowledgeable, recognise their contributions and work with them to identify and develop succession
Requirements
Leadership responsibility for a team for 5 years plus
You enjoy exploring new ways of working promoting and encouraging change within your team as a way to secure long term growth
Be business minded, customer and co-worker focused
Effective management and collaborative team building mindset. You are skilled at building trust and communicating clearly with different people in various situations
Combining efficiency, inspiration and profitability. You can work both strategically and operationally using flexibility and simplicity to accomplish tasks
You have a customer first mindset that you use to inspire your team, ensuring that the customer experience is in focus in everything they do
Thriving in environments with changing priorities, you will use your experience to guide the creation and administration of targeted plans and budget allocations
Solid understanding of market intelligence data and insights to meet organisational goals and objectives
What we offer
15% IKEA discount & discount portal helping you save £100’s on High-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
iBenefits – Rewards & discount portal
Free healthy meal option, salad bar, fruit, and hot/cold drinks