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Store Manager

us.pandora.net Logo

Pandora

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Location:
Canada , Charlottetown

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Category:
Sales

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Contract Type:
Not provided

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Salary:

57200.00 - 65780.00 CAD / Year
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Job Description:

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Manager, Sales Leads and Sales Associates.

Job Responsibility:

  • Embrace store culture and be a brand ambassador
  • Exceed individual and store sales goals by building genuine connections with customers
  • Exceed commercial targets and key performance indicators (KPIs)
  • Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty
  • Coach and inspire the sales team, fostering accountability for individual and store performance
  • Provide real-time feedback and guidance to empower the team in achieving KPI goals
  • Build loyal fans by authentically engaging and fostering lasting connections
  • Recruit talent including Assistant Store Manager, Sales Associates and Sales Leads
  • Partner with Divisional Sales Manager and Human Resource team to identify and resolve performance issues and policy violations
  • Implement visual merchandising directives, efficient operational processes, and continuous talent development

Requirements:

  • Results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment
  • Strong communication skills both written and verbal
  • Ability to connect with people at all levels of the organization
  • Strong business acumen and analytical thinking
  • Skilled in recruiting, retaining, and developing exceptional teams
  • Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems
  • At least 18 years or older and can provide proof of identity and eligibility to work
  • Flexible work schedule that includes nights, weekends, and holidays
  • Ability to stand for extended periods, lift 50+ pounds, and timely arrival to work
What we offer:
  • Robust compensation package including base + bonuses and RRSP program
  • Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D insurance
  • Anniversary gift cards and product discounts
  • Learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement
  • PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days and Paid Holiday

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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