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The Store manager provides overall leadership and supervision to the entire staff of the restaurant to ensure that the restaurant meets or exceeds the targets established for the store. The Store manager directly supervises assistant managers, training coordinators, and staff at the unit level. The Store manager conducts business daily as if acting as an individual owner of his/her particular shop. Support from the area manager is given when needed to facilitate alignment of goals with those of the overall company, however, the Store manager largely dictates the specific shop leadership. Within that scope fall many key functions such as budgeting, staffing, training, community involvement, inventory control, labor control, etc.
Job Responsibility
Coaches, counsels, and develops Assistant and Trainee managers into a state of self‑sufficiency to build and maintain high sales and profits
Responds to requests from various head office departments
Takes the lead role in managing recruitment, selection, placement, training, development, and HR plans
Gets involved in community-generating business and goodwill
Investigate and respond directly to employee relations and customer complaints that have the potential for a significant impact on the business
Ability to plan and prioritise
Operate within the guidelines of the law
Ability to adapt to new procedures, standards, and changes as directed by the company or legislation
Conducting in-house appraisals in a timely fashion, leading to a personnel development plan for all employees
Always professionally conduct himself/herself, especially when in the public eye
Refers all media enquiries to the Area Manager/ Marketing Director
Gets to know customers' profiles and who the market is, and goes after it
Is fully flexible regarding working hours, including weekends and nights
Meets set targets regarding food costs, labour costs, customer count, QSC Audit, mystery shopper, and pizza audit scores
Delegates tasks to the most appropriate member of staff
Remains in control in difficult situations
Provides clear direction and authority
Gets involved in a hands-on manner and leads by example
Communicates restaurant goals and a motivating vision
Links individual Store Management performance to achieving restaurant goals
Promotes quality food, systems, and service
Dedicated to Customer Satisfaction
Requirements
Ability to plan and prioritise
Operate within the guidelines of the law
Ability to adapt to new procedures, standards, and changes as directed by the company or legislation
Fully flexible regarding working hours, including weekends and nights
Leadership: supervises others, delegate tasks, remain in control, provide clear direction and authority, communicates goals and motivates
Dedicated to Customer Satisfaction
Integrity: communicates openly and honestly, admits mistakes, stands up for beliefs
Only candidates living in Ireland and allowed to work here will be considered