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At Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. More than 200 million single-use plastic bottles and 715,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel. Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go. Building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day.
Job Responsibility:
Effectively communicate Rothy’s brand story, values, and mission to customers and team members
Share expert brand and product knowledge
Build and maintain community through in store activations/events
Plan and execution of 2 activations per month to drive brand awareness and incremental volume opportunities
Collaborate with the Regional Director and proactively train the team on SOPs, store guidelines, and expectations
Deliver customer-oriented and product insights back to the Retail and HQ team
Report on sales, returns, and relevant store statistics with accuracy and in a timely manner
Hire, lead, develop and motivate an incredible team of store associates and management
Coach for high performance and closely manage employee relations concerns with values-based leadership
Demonstrate good judgment on key work and core issues
Develop critical thinking and advanced problem-solving skills
Execute and continuously improve our operational processes
Make sure your store hits or exceeds financial expectations
Responsible for daily staffing and payroll optimization, inventory management, and management of our internal systems
Partner and communicate in decision making with visual business partners to drive brand standards and optimize sales opportunities
Requirements:
4-6 years of retail experience, preferably with a background in footwear/accessories
At least 2 years proven success in a management role responsible for leading a team and store in a fast paced setting
Extensive experience in store openings, training teams thoroughly, and leading by example
Positive attitude and a relentless focus on customer and team experience
Lead with kindness and love working with customers and internal team members
Availability to work full time, 5 days a week, including Fridays, weekends, evenings and holidays
Able to work on your feet up to 8 hours a day in a busy store environment
Able to bend and lift up to 25 pounds
18 years of age or older
Proficient with operations related technologies such as Shopify, Google Suite & Microsoft Office products
Nice to have:
Excited to be a part of a new and growing retail organization
Can easily take initiative on performance matters based on metrics and observations
Excellent communicator that is able to report in a clear and concise way, both in person and virtually
Strong operational experience and can easily adapt to changes while managing multiple priorities in an ever-changing environment
Able to learn quickly, think critically, propose solutions and take productive action without being requested to do so
Able to analyze data and information to better understand the business and our customers
A high degree of flexibility and willingness to take on a variety of large and small projects
What we offer:
Medical, dental and vision insurance
4 weeks of paid time off plus paid holidays and paid wellbeing leave