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Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Bradford store. This is a fantastic opportunity to join a company voted by Retail Week as 'Best Retailer 2024' (<£250m t/o) and included in the Sunday Times 'Best Places to Work' list.
Job Responsibility:
Managing the daily operations of the store
Team management
Store standards
Stock management
Delivering excellent customer service
Leading by example creating an excellent culture and working environment
Managing KPIs around people, store standards, customer service standards and financial performance
Maximising both turnover and gross margin along with control of costs
Ensuring highest standards of pet care and welfare of pets
Promoting responsible pet ownership
Providing exceptional customer service and great shopping experience
Recruiting, motivating, training and developing team
Reviewing and managing performance
Promoting Jollyes as an employer of choice
Ensuring clear communication of key business updates and individual and team objectives
Requirements:
A passion for pets and people
Previous retail store management experience with a hands-on approach
Sound decision maker able to communicate objectives effectively
Able to demonstrate a proven track record in developing business performance and exceeding KPIs
Commercially aware, able to manage P&L with a proactive approach
Own transport with a UK driving licence
What we offer:
Annual bonus potential of £2-10k p.a.
Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts
Retail Trust Membership: Counselling, wellbeing, and financial support
Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
Enhanced Family Leave: Maternity and paternity packages above statutory levels
Recognition & Rewards: Top Dog Award with extra day off and perks
Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership
Learning & Development: Ongoing training for career growth