Store Manager Job at Circle K (Rapid City)

Job Description

Store Manager position at Circle K responsible for leading store operations, managing staff, ensuring excellent customer service, maintaining store standards, and driving financial performance.

Job Responsibility

Leadership and Management: Directly supervises the activities of 2 or more full-time employees
Recruits, hires and trains positive, enthusiastic employees
Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept
Maintains a professional and supportive image among subordinates and supervisor
Schedules employees within Company guidelines
Implements non-discriminatory related management skills
Develops positive and professional relationships with all suppliers
Promotes excellent service and resolve customer complaints
Provides regular and predicable onsite attendance
Promotes and ensures a safe, positive public image
Prepares on-going and timely performance appraisals
Trains all employees ensuring that customer service, store image and marketing execution meet Company standards
Trains all employees on safety procedures
Mentors and trains all employee on cash awareness
Ensures employees complete all required training
Develops ways and means to ensure that all employees receive proper communication
Establishes periodic on-going communication meetings
Evaluates and develops specific action plans to address the needs of the store
Organizes and maintains all store files and manuals
Manages and supervises store employees to ensure that all required reports are completed
Manages and supervises store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly
Ensures that all required employment related posters and signs are accessible
Analyzes daily sales and expense information
Budgets and forecasts P&L lines
Safeguards and accounts for all money received and disbursed
Performs all other financial analysis necessary to maximize sales and net profits
Notifies District Manager of any sales, cash, inventory or operating discrepancy

Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions
Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions
Ability to use computer, or acquire those skills necessary to use a computer at the store
A valid driver's license and dependable transportation
Ability to have open availability
Ability to communicate (orally and in writing) in English
Ability to perform essential duties and physical functions described above
Ability to work in the conditions described below
Ability to operate a motor vehicle
Ability to sit for long periods of time
Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required

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