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As a Store Manager, you will manage all service related and operational goals for a specific branch (store). You will ensure execution of the Branch Network strategic vision and goals through demonstrated leadership in the areas of talent excellence, service, and cost to serve. You will report to the Manager, Branch Network or Sr District Manager.
Job Responsibility:
Manage all service related and operational goals for a specific branch (store)
Ensure execution of the Branch Network strategic vision and goals through demonstrated leadership in the areas of talent excellence, service, and cost to serve
Translate leadership and strategic direction for hourly branch team members
Make sound, fact-based business decisions
Lead the team to become the customer’s first choice for products and services
Build strong internal and external partnerships
Take measured risks
Balance operating expenses with higher level of service
Implement proper staffing strategies
Effectively monitor controllable expenses
Build a continuous improvement culture
Dedicates self and team to Operational Excellence
Maintain safety and security
Ensure branch and surrounding areas are properly maintained
Create an environment where team members are engaged
Create an environment for open communication
Support, write, and conduct performance review discussions
Coach the growth and development of branch team members
Requirements:
Bachelor's Degree or equivalent experience Preferred
1+ years leadership experience Required
Demonstrates the ability to implement initiatives, manage projects and demonstrate change leadership
Possesses effective project management, planning and facilitation skills
Possesses effective time-management skills
Has a demonstrated ability to influence and persuade varying levels of internal and external decision-makers
Ability to assist in aligning effective cross-functional work groups to develop integrated plans
Excellent written and verbal communication skills, strong customer focus
What we offer:
Medical, dental, vision, and life insurance plans with coverage starting on day one
6 free sessions each year with a licensed therapist
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools