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Store Manager

United Kingdom · Job Posted April 05, 2026
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Job Description

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance. In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

Job Responsibility

  • Lead, motivate, and develop the store team to achieve and exceed sales objectives while maintaining high standards of customer service
  • Drive the store’s sales performance by developing and implementing strategies to maximize profitability
  • Ensure a superior customer experience through excellent service and a client-centric approach, building long-term relationships with high-profile clientele
  • Oversee store operations including inventory management, visual merchandising, and adherence to Maison Margiela standards and procedures in collaboration with the Operations Manager
  • Train and mentor staff to enhance product knowledge, customer service skills, and overall team performance
  • Analyze key performance indicators (KPIs) and use data to make informed business decisions and strategies
  • Represent and embody the values and culture of Maison Margiela, both in-store and within the local community
  • Address any operational issues and provide solutions in a timely and effective manner

Requirements

  • Minimum of 5 years of retail management experience, preferably within the luxury fashion or luxury goods industry
  • Proven ability to lead, inspire, and manage a team effectively
  • Strong sales and customer service background, with a demonstrated ability to meet and exceed sales targets
  • Excellent verbal and written communication skills
  • ability to engage and build rapport with clients and staff alike
  • Capable of developing and executing plans to improve store performance and client experience
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