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The Store Manager is responsible for the effective operating, running and achievement to budget of their store/s through effective leadership and management of their teams and developing an exceptional customer centric culture. Reporting to the State Sales Manager, the Store Manager is responsible for ensuring that team/s are inspired and empowered to deliver the achievement of sales, key performance indicators and customer service aligned with our vision to ensure that each customer’s needs are met through our products/services and they are achieving a good night’s sleep.
Job Responsibility:
Driving a culture that is laser focused on amazing customer service
Effective leadership and management of the team
Lead, motivate, develop & drive the team to achieve commercial targets. Demonstrate an energetic approach in both sales and management
Liaise and build relationships with Sleep Physicians, General Physicians, Sleep laboratories and other allied health professionals to drive and maintain business
Manage, coordinate and approve leave applications for team members. Ensure alignment with roster requirements. Manage store rosters aligned with sales volumes and team members leave. Ensure each store is running at optimal staffing levels
Recruit, on board and mentor staff as required
Manage stock control including but not limited to ordering, movement through stock transfers to and from the store, stock takes etc. Complete merchandising as required
Maintain relationships of key stakeholders
Work collaboratively with multi-function teams and other store managers
Requirements:
Previous success in retail management
Ability to recruit and motivate a team
Sales focused and goal-driven
Displays excellent interpersonal, communication and mentoring skills
A passion for creating a fantastic customer experience
Has full knowledge of own area of responsibility and applicable practices and procedures
Having the experience in managing the performance, training and development of a team is an advantage
To really get us excited, you will be driven to learn new skills and keen to secure a role which offers exposure to an exciting industry that can offer an exciting new career.
What we offer:
Training is provided
Job satisfaction
monthly and quarterly sales bonuses
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (EAP)
20 weeks Paid Parental leave
2-day Volunteer leave and Carers leave
every new hire gets a ResMed onboarding pack prior joining