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We are currently looking for a Store Manager to lead our Ipswich team. No optical experience is required – we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience. At Laubman and Pank, we are passionate about making everyone’s life better through authentic quality care for you and your eyes….as we have done since 1908. Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more!
Job Responsibility:
Support, coach, and motivate your team to meet and exceed store targets
Cultivate a culture of continuous improvement through coaching and training
Manage retail operations, including stock control, store policies and procedures, staff scheduling, and tracking sales team performance
Deliver memorable customer service and exceptional product knowledge
Create an engaging and positive working environment
Recruit, lead, and inspire your team to succeed in store
Requirements:
You’re a sales leader with a proven track record of strong achievements within a KPI structure
Proven problem-solving ability and excellent relationship-building skills
Exceptional time management and organisational skills
Previous leadership experience, ideally in retail
What we offer:
Uncapped, monthly bonus scheme
Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
Up to 50% off Oakley eyewear and apparel throughout the year
Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador
Exclusive discounts on health insurance, gym memberships, and various retail brands, and access to free counselling services for you and your family through our Employee Assistance Program
Clear career pathways for your role, with national and global progression opportunities