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Store Manager

opsm.com.au Logo

OPSM

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Location:
Australia , Mackay

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are currently looking for a Store Manager to lead our Mackay team. No optical experience is required – we provide excellent training to ensure you feel supported and confident providing our customers with a personalised experience. At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of our Australian and New Zealand communities for over 80 years. You will also be joining Australia’s Retail Employer of the Year 2025 recognising the best of our industry, acknowledging our incredible culture and development opportunities.

Job Responsibility:

  • Provide leadership, coaching and support to your team to help them achieve store targets
  • Cultivate a culture of continuous improvement through hands on coaching and development
  • Manage day-to-day retail operations including stock management, team scheduling and performance tracking
  • Ensure every customer interaction is welcoming and knowledgeable
  • Build and maintain a positive, inclusive and motivating work environment for your team
  • Recruit, nurture, and inspire a passionate team committed to both commercial success and community impact

Requirements:

  • proven retail or customer service experience, with a strong track record of achieving results while delivering outstanding customer service
  • natural problem-solver with the ability to build strong, trusted relationships with both customers and team members
  • ideally had leadership experience and know how to motivate and develop others to reach their full potential
What we offer:
  • Uncapped, monthly bonus scheme
  • Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
  • Up to 50% off Oakley eyewear and apparel throughout the year
  • Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador
  • Exclusive discounts on health insurance, gym memberships, and various retail brands, and access to free counselling services for you and your family through our Employee Assistance Program
  • Clear career pathways for your role, with national and global progression opportunities

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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