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Join Vision Express as a Store Manager in Mansfield’s Four Seasons Centre and take the next step in your career at an exciting time for the store. Under new ownership and with a full store refit planned for April, this joint venture store is entering a new and ambitious phase. As store manager, you will lead a passionate and professional team consisting of a newly qualified optometrist, dispensing optician, trainee dispensing optician, and three optical assistants. This is a fantastic opportunity for a people focused store manager who enjoys leading through change, building strong relationships, and creating a positive team culture. You’ll be a visible, hands on store manager, inspiring your team on the shop floor while delivering outstanding customer care, commercial performance, and operational excellence.
Job Responsibility:
Lead, motivate, and develop a high performing team
Drive sales and commercial performance while maintaining excellent clinical standards
Manage people performance with confidence, providing constructive and positive feedback
Build strong relationships within a joint venture partnership
Remain delivery focused during periods of change, including the upcoming store refit
Ensure every customer receives a welcoming, professional, and personalised experience
Act as a role model on the shop floor as an engaged and supportive store manager
Requirements:
Proven people management experience in retail or a customer focused environment
Experience developing and delivering store improvement plans
Resilience and the ability to lead confidently through change
Strong communication skills with the ability to give and receive feedback positively
A customer obsessed mindset with a passion for exceptional service
Emotional intelligence when supporting colleagues and customers
Experience recruiting, developing, and engaging teams, working alongside HR
A positive leadership style that motivates others and builds trust
What we offer:
Free eyewear annually with immediate eligibility
Monthly bonus potential of up to £1,030
Family and friends discount of up to 75% plus free eye tests
33 days annual leave, with the option to buy or sell holiday
Employee Assistance Programme offering confidential wellbeing support
Opportunities to support the OneSight EssilorLuxottica Foundation