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Store Manager

United Kingdom, Cookstown Employment contract 30000.00 - 35000.00 GBP / Year · Job Posted May 16, 2026
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Job Description

We are looking for a passionate, energetic, and experienced Store Manager to lead our coffee shop team. As the Store Manager, you will be the face of our shop, responsible for creating a welcoming, high-energy environment for customers while driving sales and operational excellence. You will take ownership of daily operations—from brewing the perfect cup to managing inventory and training staff—ensuring high standards of service, quality, and cleanliness are met.

Job Responsibility

  • Recruit, hire, train, and onboard new employees and support staff
  • Create staff schedules that optimize coverage during busy periods
  • Motivate, coach, and develop team members to deliver exceptional service and career growth
  • Hold the team accountable to company standards, including grooming, uniform, and service protocols
  • Oversee daily opening and closing procedures
  • Maintain high coffee standards (espresso extraction, milk texturing) and ensure consistent product quality
  • Ensure all food safety, hygiene, and health & safety regulations are strictly followed
  • Maintain equipment by performing routine maintenance and reporting faults promptly
  • Create a welcoming 'community' atmosphere and act as a brand ambassador
  • Proactively interact with customers to build loyalty and handle complaints professionally
  • Ensure products are prepared promptly and to the highest standard
  • Take full profit and loss (P&L) accountability for the store
  • Manage inventory: order supplies (beans, milk, pastries), track inventory, and minimize waste
  • Process daily cash reconciliation and ensure accurate banking
  • Monitor KPIs (Key Performance Indicators) and identify opportunities to drive sales growth

Requirements

  • 1–2+ years of management experience in a fast-paced coffee shop, café, or similar hospitality environment
  • Hands-on experience with professional espresso machines and a deep passion for specialty coffee
  • Proven ability to lead, motivate, and develop a diverse team
  • Excellent interpersonal skills to connect with customers and staff
  • Flexible availability to work early mornings, weekends, and holidays
  • Strong organizational, financial acumen, and problem-solving skills under pressure
  • Right to work in UK

What we offer

  • Very competitive salary based on experience and bonus structure up to £5,000
  • Supportive work environment and opportunities for career growth
  • 50% staff card to use on shift and with friends & family
  • Bonus scheme/ Performance Bonus
  • Unlimited free hot drinks
  • Free cake on your birthday
  • Enhanced family friendly policies
  • Length of service recognition
  • Company pension
  • Opportunities to grow your career

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