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Store Manager – Tilehurst – 39 Hours. We’re looking for a Store Manager to lead our team in Tilehurst. Reporting directly to the Area Manager, you’ll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers. We’ll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets.
Job Responsibility:
Overseeing all aspects of daily operations, from stock control to store standards
Leading and inspiring your team to achieve sales targets and exceed KPIs
Creating a positive and fun working environment for your colleagues
Ensuring health and safety compliance across the store
Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World
Requirements:
At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting
A passion for retail and a proven track record of delivering excellent results
Flexibility to work a 7-day shift pattern, including weekends and bank holidays
Strong communication and leadership skills to engage and motivate your team
A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety
What we offer:
Annual bonus opportunities
28 days paid leave, rising to 33 days after 2 years (including bank holidays)
A birthday day off to celebrate in style
Life assurance worth 4x your annual salary
A 4% company pension contribution
Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products