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At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues. Our Retail Store Managers play a critical role in building and leading teams to consistently deliver on our brand promise. As a CVS Health Store Manager, you will be a single-unit retail leader responsible for leading your team to achieve operational and service excellence.
Job Responsibility:
Cultivate and maintain a healthy talent pipeline
Ensure appropriate staffing to operate store successfully by scheduling to demand
Improve store performance measures (sales, service, loyalty, shrink, compliance, etc.) by coaching colleagues
Maintain a safe and high-quality working environment that complies with all regulatory and company standards
Oversee timely and quality training of front store and cross-trained colleagues
Conduct regular check-ins with all direct reports to track business goals and maintain team engagement
Maintain a strong working relationship with Rx DL, Pharmacy Manager, pharmacy team and any other in-store teams
Partner with FS DL to establish store priorities, implement new initiatives, and engage all colleagues
Act as an ambassador for CVS Health through professional behaviors and positive engagement within the community
Requirements:
Must be 18 years of age
Completion of all required training for current role within required timeframe
High school diploma or general equivalent development (GED)
1-3 years of prior relevant work experience
Work flexible schedules including early morning and evening shifts according to store needs and operating hours
two closing shifts per week and four weekend shifts per month are required at a minimum
Lift and exert up to 50 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Ability to stand and walk for an extended amount of time
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