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We are currently looking for a multi-skilled people manager to be our Store Manager in DIDCOT on a full-time, permanent basis. With a strong focus on performance and KPIs, you will be a team player who leads by example and is able to motivate your team and prioritise workloads. Now with over 165 stores and our partnerships selling toys in concession spaces across the UK and the Republic of Ireland, there has never been a more exciting time to become part of the team! Your role will be to oversee and manage the operation of both your base store and a designated remote concession space nearby. With responsibility for managing teams working shifts in separate locations, you must be able to lead them independently to achieve sales targets and deliver great service, whilst being able to prioritise, organise and delegate operational tasks and trading activity accordingly. This role requires a special kind of manager, where a hands-on, sleeves-rolled-up approach is essential. This will allow you to deliver consistently high operational standards and outstanding customer service in multiple, high-volume, and demanding seasonal trading environments. With multi-site responsibility, you will be a resilient and energetic manager, who cares for their employees, motivating and developing a brilliant team through a positive and passionate leadership style.
Job Responsibility:
Accountability for the sales and trading performance of your trading Didcot including regular analysis via our trade reporting tools and optimising trading space
To be a brand ambassador to our partners, building strong working relationships with concession management teams
To manage the performance of your team including the annual review process, company disciplinary, grievance, absence, performance improvement plans and counselling procedures
Effective delivery of store tasks including deliveries, adhering to stock storage principles, merchandising standards, and delivering promotional set ups
Oversee and manage the operation of both your base store and a designated remote concession space nearby
Lead teams independently to achieve sales targets and deliver great service, whilst being able to prioritise, organise and delegate operational tasks and trading activity accordingly
Requirements:
A great people manager with experience of leading, developing, and motivating teams
Strong and concise in communication and organisation skills, being confident engaging with key stakeholders at all levels across multiple brands
A UK driving license holder due to the multi-site nature of the role
Live no further than 45-60 minutes away from your base store
Be committed to working flexible shift patterns to support your store’s operation as required
Nice to have:
This may not be essential, depending on the store Didcot