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The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that everyone working in the store serves as a true ambassador for Sunglass Hut. The Store Manager creats an environment where everyone delivers great service through The Sunglass Hut Experience. The Store Manager’s leadership, energy and willingness to make quick decisions inspires every store Associate to deliver The Sunglass Hut Experience that translates into sales.
Job Responsibility:
Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives
Develops the store’s strategic plan to achieve financial results
Drives sales by continually identifying opportunities to achieve both personal and store goals
Leads by example by coaching, developing, mentoring and inspiring the team to enhance store performance
People work for people – uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment
Networks, recruits, hires to staffing needs, and trains using the onboarding tools provided as part of The Sunglass Hut Experience
Inspires team growth through individual development plans
Creates an inspirational and motivating work environment that reflects the integrity of the brand
Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures every Associate consistently delivers The Sunglass Hut Experience
Spends an average of 100% of time present on the sales floor
Continually coaches and develops the team to ensure consistent and absolute execution of The Sunglass Hut Experience
Develops customer relationships through interaction and feedback
Acts as an ambassador for the Sunglass Hut brand
Builds the Sunglass Hut brand by consistently executing the brand standards
Stays adept at knowing the product and staying curious on new merchandise and fashion trends
Motivates, coaches, and inspires thei team and ensures they are the best possible brand ambassadors
Ensures impeccable execution of operational policies and procedures, and maintains brand standards
Continually coaches and develops to ensure retail excellence
Communicates information regarding promotions, contests, and incentives to the team
Requirements:
High school diploma or equivalent
Previous leadership experience of 2+ years
Demonstrated expertise in every aspect of store operations
Detail-oriented
Ability to use critical thinking to deliver absolute execution of the operational components of the store
Nice to have:
Customer service and/or retail experience
What we offer:
Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts