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Our Store Managers are inspirational role models who aspire to continuously improve! CELEBRATE LIFE & EXPRESS LOVE Store Manager – Ernest Jones – Stevenage As Store Manager here at Ernest Jones in Stevenage you’ll be responsible for achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You’ll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You’ll also oversee the planning and organisation of operational activities within the store. We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. Become a special part of creating incredible memorable events for our clients! At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients, to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something special!
Job Responsibility:
Achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures
Role modelling selling skills, coaching and inspiring the team through great leadership and adopting a proactive approach to sales management
Consistent compliance with company instructions, policies and processes
Control of costs, payroll, shrinkage and expenses for the store
Planning and organisation of operational activities within the store
Requirements:
An excellent track record of successfully achieving KPI's
Experience of holding accountability for managing the commercial performance of a store
Experience of leading store teams
Experience of target-setting and interpreting business data
An ability to inspire, coach and develop your team to maximise potential and performance
Proven track record of role modelling and consistently delivering amazing customer experiences
Clear passion for our products and ability to put yourself in our customers shoes
A competitive spirit
Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards
What we offer:
Competitive salary including sales incentives
Generous discount of up to 30% off our fabulous products from day one
An annual enhanced discount to celebrate the day you joined our team
Retirement Savings plans which offer flexibility in the way you save for the future
Immediate Life Assurance from day one
A minimum of 33 days holiday per year
Recognised qualifications, study support and structured career progression
Health and Wellbeing Scheme
Financial Wellbeing scheme
Give As You Earn scheme
Real Rewards - exclusive discounts on groceries, travel and leisure