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Store Manager

opsm.com.au Logo

OPSM

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Location:
United States , Duluth

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Store Manager delivers results that meet store business objectives along with flawless execution of the customer experience. Coaches and develops associates and management alike, and seamlessly links the doctor and retail functions together within a hosted environment.

Job Responsibility:

  • Conveys a commitment to providing unsurpassed Customer Service
  • Provides effective on-the-job training and guidance to team members
  • Delivers clear, motivating and constructive feedback in a timely manner
  • Confronts problem performers directly and without delay
  • Conducts Meaningful Conversations
  • Coach and train associates in technical dispensing techniques, sales, customer service, and bookkeeping functions
  • Drive profitable personal sales
  • Analyzes store financial data
  • Strives to achieve 'Far Exceeds Expectations' on all targets set
  • Delivers the key performance indicators
  • Executes and on-boards staffing to guidelines
  • Performs administrative duties to include payroll, inventory management, technical application and understanding
  • Completes and files in a timely manner all necessary store and customer paperwork
  • Leads Doctor of Optometry and Host business partnership and co-planning
  • Adheres to company policies and procedures regarding loss prevention
  • Prepares and executes physical inventory per company guidelines
  • Ensures all company approved safety programs are implemented and maintained
  • Lead positive attitude toward all company objectives and directives

Requirements:

  • High School graduate or equivalent
  • 3+ years as an optical associate or non-optical retail management
  • Comprehensive knowledge from operations, processes and business implications
  • Strong influencing and negotiating skills
  • Team building and management skills
  • Strong communicator and listener
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Sales skills
  • Familiarity with cash register, computers and calculators
  • Organization skills
  • Knowledge of current store merchandise
  • High level of business acumen

Nice to have:

  • College degree or equivalent
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • Previous experience in customer service and retail
What we offer:
  • Benefits/Incentive Information
  • competitive bonus and/or commission plan
  • health care
  • retirement savings
  • paid time off/vacation
  • various employee discounts

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
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