Store Manager

• Recruit, train, and supervise retail staff
• Set performance targets and provide ongoing feedback and coaching
• Schedule staff effectively to ensure adequate coverage during peak times
• Foster a positive work environment that promotes teamwork and employee development
• Ensure exceptional customer service standards are always maintained
• Handle escalated customer inquiries or complaints promptly and effectively
• Train staff in product knowledge and sales techniques to enhance customer experience
• Monitor customer feedback and implement improvements as necessary
• Develop strategies to drive sales and meet revenue targets
• Analyze sales trends and identify opportunities for growth
• Implement promotions, discounts, and sales strategies to increase foot traffic and boost sales
• Monitor inventory levels and manage stock ordering to avoid shortages or overstock
• Oversee inventory management processes, including receiving, stocking, and organizing merchandise
• Conduct regular inventory audits to ensure accuracy and identify discrepancies
• Implement effective merchandising techniques to optimize product visibility and sales
• Work closely with suppliers to maintain adequate stock levels and negotiate favorable terms
• Ensure compliance with all company policies, procedures, and safety standards
• Maintain a clean, organized, and visually appealing store environment
• Implement cost-saving measures to improve operational efficiency without compromising quality or service
• Monitor and control operating expenses within budgetary constraints
• Collaborate with marketing teams to develop and implement promotional campaigns and events
• Utilize social media and other marketing channels to increase brand awareness and attract customers
• Participate in local community events and sponsorships to enhance brand visibility

• Bachelor's degree in business administration, retail management, or a related field (preferred)
• Proven experience in retail management, preferably in the outdoor or sporting goods industry
• Strong leadership and interpersonal skills with the ability to motivate and inspire a team
• Excellent communication skills, both verbal and written
• Demonstrated ability to drive sales and achieve targets
• Proficiency in inventory management and retail operations
• Knowledge of skiing and golf equipment and apparel is a plus
• Ability to work flexible hours, including weekends and holidays
• Ability to lift and move heavy merchandise (up to 50 pounds)
• Comfortable working in a fast-paced environment and standing for extended periods
• Willingness to work outdoors in varying weather conditions, as needed

Knowledge of skiing and golf equipment and apparel is a plus

• Quality healthcare and PTO benefits
• Golf and ski privileges for yourself and family
• Food and beverage, retail, spa, and lodging discounts
• Preferred access at eight sister resort locations throughout North America