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Flo & Frankie Logo Flo & Frankie · -

Store Manager

New Zealand, Queensgate Employment contract · Job Posted May 29, 2026
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Job Description

An exciting opportunity has arisen for a passionate and experienced Store Manager to oversee the management of our Queensgate fashion & homewares boutique. If you are an inspiring leader who knows how to go above and beyond for their team and customers, someone who drives operational excellence, phenomenal customer service, and fosters a positive, supportive team culture, then this is your time to shine!

Job Responsibility

  • Lead a passionate team
  • Deliver exceptional customer experience
  • Drive operational excellence
  • Foster a positive, supportive team culture
  • Maintain high standards of customer service
  • Drive success
  • Inspire, motivate, and support team to reach their full potential
  • Focus on boosting sales and achieving business goals
  • Train and energise staff in sales techniques and customer service excellence

Requirements

  • Proven experience as a Store Manager, confidently leading teams in customer-focused retail environments
  • Genuinely passionate about delivering outstanding customer service, with a natural ability to connect and engage on a personal level
  • Strong leadership and team management skills, with a commitment to creating a fun, productive, and united team culture
  • Know how to inspire, motivate, and support your team to reach their full potential
  • Results-driven, with a strong focus on boosting sales and achieving business goals
  • Experience in training and energising staff, particularly in sales techniques and customer service excellence
  • Creative, solutions-focused mindset, combined with excellent organisational abilities and a strong work ethic
  • Highly motivated, adaptable, and thrive when faced with new challenges
  • Genuine love for fashion and a passion for helping people feel confident and empowered

What we offer

  • Above market rate, paid hourly
  • Friendly, down to earth, and supportive team
  • Generous staff discounts
  • Achievable super sale bonuses
  • Fun and supportive culture with ongoing rewards and recognition
  • Ongoing training
  • New Zealand based head office team with instore presence
  • Incredible development opportunities
  • Access to free and confidential EAP services
  • Opportunity to wear Flo & Frankie brands every day
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