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Store Manager

United Kingdom, Milton Keynes Employment contract 33500.00 - 38500.00 GBP / Year · Job Posted April 20, 2026
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Job Description

Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Milton Keynes store. This is a fantastic opportunity to join a company voted by Retail Week as 'Best Retailer 2024' (<£250m t/o) and included in the Sunday Times 'Best Places to Work' list.

Job Responsibility

  • Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service
  • Lead by example creating an excellent culture and working environment for your team
  • Have full responsibility for all aspects of running a successful store
  • Managing KPIs around people, store standards, customer service standards and financial performance
  • Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority
  • Provide exceptional customer service by providing a great shopping experience
  • Responsible for recruiting, motivating, training and developing your team
  • Ensuring clear communication of key business updates and individual and team objectives

Requirements

  • A passion for pets and people
  • Previous retail store management experience with a hands-on approach
  • A sound decision maker, able to communicate objectives effectively and build high performing teams
  • Able to demonstrate a proven track record in developing business performance and exceeding KPIs
  • Commercially aware, able to manage your P&L and have a proactive approach
  • Own transport with a UK driving licence

What we offer

  • Annual bonus potential of £2-10k p.a.
  • Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts
  • Retail Trust Membership: Counselling, wellbeing, and financial support
  • Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
  • Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
  • Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
  • Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
  • Enhanced Family Leave: Maternity and paternity packages above statutory levels
  • Recognition & Rewards: Top Dog Award with extra day off and perks
  • Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership
  • Learning & Development: Ongoing training for career growth

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