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Responsible for the overall performance of the store, generating sales performance, recruiting and developing staff, maintaining store appearance, controlling expenses and shortages. May also have a dual responsibility for operations of warehouse associated with the store.
Job Responsibility:
Generate sales and profit, minimize losses and ensure the store is visually distinctive and impeccably maintained
Identify and implement strategies and initiatives to achieve and exceed business goals
Oversee and maintain the customer service standards to the highest possible level
Communicate professionally and effectively with associates and all support services within the company, act as the liaison for corporate communications (Human Resources, Loss Prevention, Operations, Merchants)
Represent the Calvin Klein image through personal and professional appearance
Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results
Demonstrate effective written and verbal communication skills
Understand and comply with all company policy, procedures and operations
Maintain the highest level of security and safety awareness within the store
Recognize problems, analyze causes, generate alternatives and solutions
Manage all controllable expenses, including the allocation of payroll
Attend mall/center management meetings
Create solid partnerships with mall, local community, and corporate partners to identify business, opportunities that results in an increase in store traffic and sales
Understand and comply with all Receiving / Shipping - Processing HUB, 3rd-party deliveries, and Transfer procedures
Maintain an organized stockroom/off-site area
Follow Inventory Shrinkage Improvement Program
Manage time and prioritize tasks
Hire, train, motivate and supervise management and sales staff who have strong presentation and communication skills representative of the Calvin Klein brand image
Develop all associates to be knowledgeable in areas of product, merchandising, operations, customer service, sales and growth within the company
Effectively supervise the sales floor to ensure customer/ associate awareness at all times
Demonstrate teamwork within store and company and ensure that staff is treated professionally, respectfully and courteously
Maintain confidentiality and meet own commitments
Lead by example
Responsible for supervision of all departments and ensuring the department(s) performs to its maximum potential
Analyze and react to the needs of the business, identify top sellers, slow sellers and fulfillment of merchandising strategy
Have thorough knowledge of stockroom organization / systems
Pay attention to details
Replenish merchandise on a timely basis
Have knowledge of the store merchandise
Keep Supervisor informed of all merchandise-related issues
Execute markdowns and re-merchandise as needed
Maintain organization of merchandise/fixtures/hardware
Maintain store cleanliness
Requirements:
Generate sales and profit, minimize losses and ensure the store is visually distinctive and impeccably maintained
Identify and implement strategies and initiatives to achieve and exceed business goals
Oversee and maintain the customer service standards to the highest possible level
Communicate professionally and effectively with associates and all support services within the company, act as the liaison for corporate communications (Human Resources, Loss Prevention, Operations, Merchants)
Represent the Calvin Klein image through personal and professional appearance
Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results
Demonstrate effective written and verbal communication skills
Understand and comply with all company policy, procedures and operations
Maintain the highest level of security and safety awareness within the store
Recognize problems, analyze causes, generate alternatives and solutions
Manage all controllable expenses, including the allocation of payroll
Attend mall/center management meetings
Create solid partnerships with mall, local community, and corporate partners to identify business, opportunities that results in an increase in store traffic and sales
Understand and comply with all Receiving / Shipping - Processing HUB, 3rd-party deliveries, and Transfer procedures
Maintain an organized stockroom/off-site area
Follow Inventory Shrinkage Improvement Program
Manage time and prioritize tasks
Hire, train, motivate and supervise management and sales staff who have strong presentation and communication skills representative of the Calvin Klein brand image
Develop all associates to be knowledgeable in areas of product, merchandising, operations, customer service, sales and growth within the company
Effectively supervise the sales floor to ensure customer/ associate awareness at all times
Demonstrate teamwork within store and company and ensure that staff is treated professionally, respectfully and courteously
Maintain confidentiality and meet own commitments
Lead by example
Responsible for supervision of all departments and ensuring the department(s) performs to its maximum potential
Analyze and react to the needs of the business, identify top sellers, slow sellers and fulfillment of merchandising strategy
Have thorough knowledge of stockroom organization / systems
Pay attention to details
Replenish merchandise on a timely basis
Have knowledge of the store merchandise
Keep Supervisor informed of all merchandise-related issues
Execute markdowns and re-merchandise as needed
Maintain organization of merchandise/fixtures/hardware