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Store Manager

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Jollyes

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Location:
United Kingdom , Lincoln

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

29000.00 - 30500.00 GBP / Year
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Job Responsibility:

  • Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service.
  • Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values.
  • You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs.
  • Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
  • Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge.
  • Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance.
  • Ensuring clear communication of key business updates and individual and team objectives.

Requirements:

  • A passion for pets and people. Delighting your customers by ensuring an unrivalled shopping experience.
  • Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store’s short, medium and long term success.
  • A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders.
  • Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
  • You should be commercially aware, able to manage your P&L and have a proactive approach.
  • As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence.
  • Full time, permanent position - 40 hours per week working 5 days out of 7.
What we offer:
  • Competitive salary of £29,000 - £30,500 p.a., plus annual bonus potential of £2-10k p.a.
  • Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
  • Retail Trust Membership: Counselling, wellbeing, and financial support.
  • Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
  • Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
  • Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
  • Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
  • Enhanced Family Leave: Maternity and paternity packages above statutory levels.
  • Recognition & Rewards: Top Dog Award with extra day off and perks.
  • Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
  • Learning & Development: Ongoing training for career growth.

Additional Information:

Job Posted:
May 05, 2026

Expiration:
June 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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