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oin our team at Supermac's Thurles - Liberty Square, and be part of the continued success of Supermac’s. Title: Store Manager - Supermac’s - Papa John's. JOB PURPOSE: The Store manager provides overall leadership and supervision to the entire restaurant staff, ensuring the establishment meets or exceeds the targets set for the store. The Store manager directly supervises assistant managers, training coordinators, and staff at the unit level. The Store manager conducts business daily as if acting as an individual owner of his/her particular shop. Support from the area manager is given when needed to facilitate alignment of goals with those of the overall company; however, the Store manager largely dictates the specific shop leadership. Within that scope fall many key functions, such as budgeting, staffing, training, community involvement, inventory control, labor control, and others.
Job Responsibility:
Coaches, counsels, and develops Assistant and Trainee managers
Responds to requests from various head office departments
Takes the lead role in managing recruitment, selection, placement, training, development, and HR plans
Gets involved in community-generating business and goodwill
Investigate and respond directly to employee relations and customer complaints that have the potential for a significant impact on the business
Ability to plan and prioritise
Operate within the guidelines of the law
Ability to adapt to new procedures, standards, and changes
Conducting in-house appraisals leading to a personnel development plan
Always professionally conducts himself/herself
Refers all media enquiries to the Area Manager/ Marketing Director
Gets to know customers' profiles and who the market is
Is fully flexible regarding working hours, including weekends and nights
Meets set targets regarding food costs, labour costs, customer count, QSC Audit, mystery shopper, and pizza audit scores
Requirements:
Candidates must have experience managing a restaurant and have a good knowledge of food operations and the associated standards