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Store Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Selby

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Category:
-

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Contract Type:
Not provided

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Salary:

33500.00 - 38500.00 GBP / Year
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Job Description:

Retail Store Manager position at Jollyes Pets in Selby, responsible for managing daily operations including team management, store standards, stock management and delivering excellent customer service to pet parents.

Job Responsibility:

  • Lead by example creating excellent culture and working environment
  • Full responsibility for all aspects of running a successful store
  • Managing KPIs around people, store standards, customer service standards and financial performance
  • Maximising both turnover and gross margin along with control of costs
  • Ensure delivery of highest standards of pet care and welfare of pets
  • Promote responsible pet ownership
  • Provide exceptional customer service and great shopping experience
  • Display strong pet and product knowledge
  • Recruit, motivate, train and develop team
  • Review and manage performance
  • Promote Jollyes as employer of choice within local community
  • Ensure clear communication of key business updates and individual and team objectives

Requirements:

  • Previous retail store management experience with a hands-on approach
  • Ability to manage business on a daily basis and plan for short, medium, and long-term success
  • Sound decision-making and effective communication skills
  • Ability to build high-performing and highly engaged teams
  • Proven track record in developing business performance and exceeding KPIs
  • Ability to deliver high levels of store standards including health & safety and legal compliance
  • Commercial awareness and ability to manage P&L
  • Proactive approach
  • Own transport with UK driving licence
  • Full-time availability (40 hours per week working 5 days out of 7)
  • Passion for pets and people
What we offer:
  • Annual bonus potential of £2-10k p.a.
  • Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts
  • Retail Trust Membership: Counselling, wellbeing, and financial support
  • Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
  • Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
  • Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
  • Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
  • Enhanced Family Leave: Maternity and paternity packages above statutory levels
  • Recognition & Rewards: Top Dog Award with extra day off and perks
  • Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership
  • Learning & Development: Ongoing training for career growth

Additional Information:

Job Posted:
March 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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