Store Manager

• You'll be responsible for the first store in Hamburg
• You’ll oversee store operations, including staffing, sales, P&L, and customer satisfaction
• When necessary, you will go behind the counter and motivate the team to deliver exceptional service while driving business growth and profitability
• Team Leadership: Ensure baristas are working towards achieving company goals while upholding cultural standards
• Operational Excellence: Maintain elite operating standards across all locations under your management
• Community Engagement: Build meaningful relationships with neighborhood businesses and residents to foster local brand loyalty and goodwill
• Team Scheduling: Oversee and manage team schedules to ensure punctuality and operational readiness
• Training Adherence: Master and apply product, service, and brand training playbooks to maintain consistency and quality
• Product Quality Management: Ensure proper measures are in place to handle products correctly, preserving their freshness and quality in both food and beverage offerings
• Waste Reduction: Implement and sustain systems to minimize product wastage by monitoring and adjusting par levels in line with business fluctuations
• Health & Safety Compliance: Maintain health and safety standards at all times, ensuring a clean and safe working environment

• 2–4 years of leadership experience in hospitality or retail F&B, with a strong track record in team scaling, inventory, and supply chain management
• Entrepreneurial, solution-focused, and adaptable to fast-paced, start-up environments
• Strong communication, organizational, and problem-solving skills under pressure
• Proven ability to spot growth opportunities, test ideas, and execute within tight budgets
• Willing to travel occasionally for new opportunities
• Fluent in English and German
• Performance Tracking: Accurately track and report daily KPIs, inventory counts, and commissary supply transfers for locations under your management
• Customer Growth Strategies: Collaborate with Brand and Marketing team to create and execute strategies for growing a loyal customer base
• Financial Management: Take ownership of the P&L for each store under your management, identify areas for improvement, and develop innovative solutions to enhance performance
• Team Development: Support and cultivate a cohesive team of baristas, inspiring them to grow into future General Managers

Coffee industry experience is a plus

• Ambitious team: Work closely with our experienced leadership to build and scale an innovative lifestyle consumer coffee brand
• Fun and passion: Become part of our curious and diverse team cherishing our joint love for good food, regular team events, and coffee culture
• Exciting industry: Be at the forefront to revolutionize the coffee industry and make speciality coffee affordable and accessible
• Backing of leading investors: Join a promising startup early on while relying on the backing of top investors