Store Manager Job at W. W. Grainger (KNOXVILLE)

Job Description

As a Store Manager, you will manage all service related and operational goals for a specific branch (store). You will ensure execution of the Branch Network strategic vision and goals through demonstrated leadership in the areas of talent excellence, service, and cost to serve. You will report to the Manager, Branch Network or Sr District Manager.

Job Responsibility

Manage all service related and operational goals for a specific branch (store)
Ensure execution of the Branch Network strategic vision and goals through demonstrated leadership in the areas of talent excellence, service, and cost to serve
Translates leadership and strategic direction for hourly branch team members
Communicates and executes a sound business strategy to team members that embraces change management
Makes sound, fact-based business decisions to support the needs and objectives of the business
Lead the team to become the customer's first choice for the products and services they need
Build strong internal and external partnerships to facilitate success
Takes measured risks while being mindful to balance service, cost, ethics and integrity
Balances operating expenses with higher level of service
Work with market leaders to identify potential solutions for growing counter and will-call volume
Implements proper staffing strategies to ensure flexibility with the proper mix of FT and PT team members
Effectively monitors controllable expenses to achieve the assigned expense target
Builds a continuous improvement (CI) culture by promoting CI methodologies
Dedicates self and team to Operational Excellence by complying with all BBX standards
Maintains safety and security for all team members and customers
Ensures the branch, surrounding landscape, and parking areas are properly maintained
Follows and enforces all local/state/federal laws and company policies
Creates an environment where team members are engaged, empowered, enthusiastic, and committed to the success of the company
Creates an environment for open, continuous, and proactive communication
Supports, Writes, and Conducts performance review discussions
Coaches the growth and development of branch team members
Ensures key people drivers of Selection, On-boarding, Coaching, and Rewards & Recognition are executed

Requirements

1+ years leadership experience Required
Bachelor's Degree or equivalent experience Preferred
Demonstrates the ability to implement initiatives, manage projects and demonstrate change leadership
Possesses effective project management, planning and facilitation skills
Possesses effective time-management skills
Has a demonstrated ability to influence and persuade varying levels of internal and external decision-makers
Ability to assist in aligning effective cross-functional work groups to develop integrated plans
Excellent written and verbal communication skills
strong customer focus

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one
6 free sessions each year with a licensed therapist for emotional wellbeing
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts
tuition reimbursement
student loan refinancing
free access to financial counseling, education, and tools
Maternity support programs
nursing benefits
up to 14 weeks paid leave for birth parents
up to 4 weeks paid leave for non-birth parents

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