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Store Managers at Helzberg Diamonds manage daily operations to achieve sales goals and profit objectives. They are responsible for the overall direction, coordination, and evaluation of the store.
Job Responsibility:
Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates
Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly
Consistently recruit, interview and hire top talent
Provide ongoing training to sales team
Facilitate regular one-on-one coaching discussions to provide continual feedback to improve performance
Create and implement strategies to achieve sales and profit objectives
Maintain a professional work environment and addressing associate relations issues appropriately
Requirements:
Proven history of achieving sales goals in retail jewelry environment
Strong direct recruiting skills
Ability to supervise others to achieve results
Superior communication and interpersonal skills
Flexibility to manage a variety of personalities
Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
Must be able to work a flexible schedule including evenings, weekends, and holidays