Store Manager

• Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth
• Create and maintain colleague schedules to ensure proper coverage and productivity
• Creating a positive team culture through recruiting, training and continuously developing your team
• Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially
• Develop and implement strategies to meet and exceed sales targets
• Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques
• Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS)
• Address customer inquiries, feedback, and complaints in a timely and professional manner
• Drive existing customer loyalty programs and promotions to enhance customer engagement
• Maintain compliance with company policies, procedures, and regulatory requirements
• Monitor and control store expenses to stay within budget
• Ensure the store complies with health & safety regulations

• Previous management experience in a fast-paced Retail/ Customer Facing environment
• Passionate about retail & hold a good understanding of the latest trends and our competitors
• Hold strong leadership skills & have previous experience of coaching and developing a strong team
• Strong communication skills
• Proven track record of managing and exceeding sales targets and KPI’s
• Have experience in analysing reports & making commercial decisions
• Keen eye for detail & commerciality

Previous experience within visual merchandising would be advantageous

• Quarterly discretionary bonus schemes
• Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
• Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
• Access to digital health and well-being services through our benefits platform (TELUS Health)
• Health cash plans
• Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
• Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)
• Company Sick Pay scheme
• Health Care Cover
• Discounted Gym memberships at JD Gyms
• Life Assurance
• Access to colleague networks, to share lived experiences and support initiatives that drive positive change
• Opportunities to volunteer and contribute to JD Foundation
• Employer engagement forums to help influence positive change
• Incremental Holiday Allowance